Privacy Policy

Welcome to Mowilex Shop! We value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and shop at Mowilex Shop.

We collect personal information that you voluntarily provide when interacting with our site, such as when you:

• Creating an account or registering at Mowilex Shop.
• Making a product purchase.
• Filling out forms or participating in surveys.
• Contacting customer service.

• Identity Information: Name, address, phone number, and email address.
• Payment Information: Credit/debit card details, bank account, or other payment information.
• Transaction Information: Purchase details, products ordered, and transaction history
• Technical Information: IP address, device type, browser used, and other log data when you access our site.

We use your personal information for the following purposes:

• Order Processing: To process and manage your orders, including product shipping and payment handling.
• Customer Service: To provide customer support, handle inquiries or complaints, and provide information related to your orders
• Service Improvement: Analyzing site usage data to enhance functionality and user experience.
• Marketing: Sending information about products, promotions, or special offers that may interest you, according to your preferences.
• Security: Protecting our site and users from fraudulent activities or unauthorized actions.

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with third parties under the following circumstances:

• Service Providers: We partner with third-party service providers who assist us in operating our site, such as payment processing, shipping, and data analysis. These third parties are obligated to maintain the confidentiality of your personal information.
• Legal Compliance: We may disclose your information if required by law or in response to a formal request from law enforcement authorities.

We implement various security measures to protect your personal information, both online and offline. Access to personal information is restricted to employees or service providers who need access to perform their tasks.

You have the right to:

• Access Information: Request a copy of the personal information we hold about you Correct Information: Update or correct your personal information if there are errors.
• Delete Information: Request the deletion of your personal information from our systems, provided we still need to retain the data for legal or operational purposes.
• Opt-Out of Marketing: Choose not to receive marketing communications from us by following the unsubscribe instructions included in every marketing email.

Mowilex Shop uses cookies and other tracking technologies to enhance the user experience on our site. Cookies are small files stored on your device that help us recognize you when you return to our site. You can manage or disable cookies through your browser settings, although this may affect the functionality of our site.

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we will notify you if there are significant changes. We encourage you to review this Privacy Policy periodically to stay informed about our practices.

If you have any questions or concerns regarding this Privacy Policy or the protection of your personal data, please contact us at:

• Email: shop.mowilex@mowilex.co.id
• Phone: +6281119180065
• Address: PT. Mowilex Indonesia Daan Mogot Raya KM 10 Jakarta, Indonesia 11710

We are committed to protecting your privacy and will do our utmost to address any questions or concerns you may have promptly.